Concierge - Coventry
Job Title: Concierge
Salary: £8.00ph + holiday pay
Working hours: 7.30am-4.30pm Monday to Friday & Saturday 8.00am-12.00pm
Who are we?
FirstPort is one of the largest and most experienced property managers in the UK, employing more than 3,300 people, of which 2,500 work at the 3,700 developments we manage. Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their potential
You will provide an efficient service to the residences and guest and follow procedures in a courteous and friendly manner
If you look out for people's best interests, and show them you care by dealing with them in a warm and friendly manner. If you are creative, resourceful and can listen, consult and take on-board people's opinions and needs then keep reading!
What you'll be doing:
Provide a high standard level of service to Residents and all visitors to the development Ensure the development is professionally maintained Keep an up-to-date record of all residents currently residing at the Development and that registration forms are issued and completed by incoming occupants Ensure that access to the Development is effectively monitored and facilitated whilst on duty Ensure that all deliveries are signed for and kept in the holding room until collected by the recipient and appropriate disclaimers are maintained Issue parking permits to all vehicles accessing the development. Ensure compliance with the parking regulations of the development Ensure that all residents and their guests are following the regulations implemented by the Managing Agents Consort Capture and record works orders as necessary to resolve defects arising during out of hours and report any security incident to the police and Development Manager as required Ensure that all health and safety risks are identified, and reported to the Assistant Development Manager and Development Manager and eliminated Direct contractors on site, inform maintenance and management when contractors arrive to carry out works on Consort behalf To investigate any system faults and to report these faults to the Maintenance Operat