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Relief Development Manager

Job Role: Relief Development Manager (Ref 5770)

Location: North Surrey and surrounding areas

Salary: £11.15 per hour plus benefits

Job Sector: Retirement - Independent Living 

Hours:  Zero hour contract, covering various sites as required

As Relief Development Manager, you will contribute to our vision of being the UK's favourite  property manager by:

  • Ensuring there's a welcoming, friendly and courteous environment within the development
  • Making sure the building is well maintained and safe
  • Being exceptionally organised to stay on top of all the admin that comes with alongside communicating with the customers about upcoming changes, events or works

The Relief Development Manager reports directly into the Area Manager.

About You

You will currently be working within or have experience of a customer service environment and have a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.

Warm and friendly communication comes naturally to you, and you are able to resolve issues and any complaints effectively to the customers complete satisfaction quickly and efficiently.

You have experience of  challenging and/or emergency situations and always remain calm and take the necessary actions with a high standard of professionalism. Health and safety is of great  importance to you, and you have experience of performing daily checks and keeping accurate records to ensure everything is kept on track.

You are self-motivated and pro-active, you enjoy working independently but also enjoy having other supportive colleagues you can build relationships with at regular team meetings.

You are IT savvy and are confident in using laptops / tablets and are fluent in the different MS packages.

Your ideal role will be a varied one, where you're not stuck behind a desk all day; You enjoy working with people and helping to make a difference to enhance their lifestyle on a day to day basis. You also will like to travel and meeting new people, having the flexibility to work on an ad hoc basis.

About Us

FirstPort is the UK's leading residential property service provider, caring for 290,000 homes in England, Wales and Scotland, across 5,000 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,000 Resident Management Companies.

Main Responsibilities

  • Maintain a high profile around the

Relief Development Manager

Surrey
Freelance
Manager
£15,000 - £24,999

Published on 10 Jun 2021

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