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Property Transfer Administrator

Job Role:  Property Transfer Administrator


Location: Hybrid Role- Luton, New Milton or our Worcester office


Job Sector: Finance 


Hours:   35 per week


As a Property Transfer Administrator you will contribute to our vision of being the  UKs favourite  property manager by:

  • Being a part of all our residents' journeys by helping our residents to move home or remortgage when coordinating conveyancing transactions
  • Working collaboratively in a fast paced and dynamic team to support our residents and colleagues across the wider business.
  • Using multiple systems and platforms to seek answers for our residents and their representatives

This role reports to a Property Transfer or Consents Team Leader.


About You

  • Experience of working in a customer-facing role and are looking for your next role where you can utilise your high degree of organisation and excellent communication skills.
  • Motivated to work to deadlines as part a team, whilst problem solving with a positive attitude.
  • Attention to detail is important in conjunction with excellent spelling, punctuation and grammar.
  • Able to work at pace using a computer without it affecting your accuracy.
  • Be keen to learn new processes and happy to ask for support when needed.
  • Multitasking does not phase you and you can adapt your task list each to match the business' needs.
  • Have an enthusiasm for learning the technicalities and details of processes
  • Be Customer Centric and passionate about being able to effectively support customers with queries and complaints.

About Us


FirstPort is the UK's leading residential property service provider, caring for 290,000 homes in England, Wales and Scotland, across 5,000 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholder sand over 1,000 Resident Management Companies.


Main Responsibilities

  • Communicate with customers over the telephone and via email.
  • Use Microsoft Office proficiently, particularly Word, Outlook and Excel.
  • Use multiple database systems to update records.
  • Ensure that all requirements are obtained in full before moving a case onto the next stage.
  • Complete tasks in order of priority to meet the needs and requirements of our customers.
  • Work effectively as part of a team in person or using technology
  • Liaise with different departments to ensure that up to date information is stored on our systems,

Property Transfer Administrator


Published on 20 Sep 2022

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