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Head of Product Management

Job Role: Head of Product Management (5798)

Location: London/Luton Head Office/Remote

Job Sector: Property Management

Hours:  35 hours per week, Monday to Friday

As the Head of Product Management you will contribute to our vision of being the UKs favourite property manager by:

  • Being accountable for the strategic direction of digital products, helping define the strategic direction, delivering regular releases on time and within budget, and meeting core success KPIs
  • Engaging with customers and stakeholders to truly understand how the product is helping to improve their relationship with FirstPort whilst leading the ideation and the launch of features to build the next generation of digital products
  • Leading and mentoring the product management team into a mature digital organisation and guiding the team of product managers in best practices for ideation, business cases, and on to delivery

This role reports to the Chief Digital Officer and has 3 direct reports.

About You

  • You will have at least 5 years' experience in a product ownership role within a fast-moving business

  • You can demonstrate how you have used investigation and research to understand customer needs; used data and insight to inform decision making and created compelling business cases that include cost estimation and benefits

  • You are a team player who has worked closely with UX, design, engineering and wider business teams to develop compelling 'best in class' user experiences and have the ability to manage stakeholders up to and including Exec level

  • A strategic leader, who has led teams in fast paced, complex environments

About Us

FirstPort is the UK's leading residential property service provider, caring for 290,000 homes in England, Wales and Scotland, across 5,000 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,000 Resident Management Companies.

Main Responsibilities

  • Accountable for a range of digital products, helping define the strategic direction, delivering regular releases on time and within budget, and meeting core success KPIs
  • Engaging with customers and stakeholders to truly understand how the product is helping to improve their relationship with FirstPort
  • Leading the ideation and the launch of features to build the next generation of the products
  • Being a champion for the product vision, working closely with UX designers to bring this to life for the business
  • Defining epics and user stories to ensure maximum value and

Head of Product Management

London
Permanent
Head of
£85,000 - £94,999

Published on 17 Jun 2021

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