- Reference number: 450550
- Salary: £48,886 - £53,251. A Civil Service Pension with an employer contribution of 28.97%
- Contract type: Permanent
- Working pattern: Flexible working, Full-time, Job share, Part-time, Compressed hours
- Location: Birmingham, Bristol, Cambridge, Canary Wharf, Colchester, Croydon, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke-on-Trent, Wembley
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
Our Work
Opportunities are currently available to join the High Value Council Tax Surcharge (HVCTS) Team in the Valuation Office Agency.
HVCTS is a new tax that was announced by the Chancellor in her 2025 Autumn Budget. The team will be undertaking a targeted revaluation and banding exercise of domestic properties with a market value of £2 million and over that will underpin this new tax.
The team will be utilising a modern model assisted valuation approach, including valuer-led valuations. This is an exciting opportunity for talented people with relevant knowledge, experience and skills to join the team.
We are eager to hear from a wide range of people including those of you who are:
- Experienced valuers looking to develop their professional expertise.
- Interested in working for an organisation with a range of flexible working options.
- Considering switching careers, for example from Estate Agency or Mortgage Valuation work.
Applications are welcomed from a diverse range of backgrounds to join our organisation as this enables us to be representative of the communities that we serve.
Job description
As a qualified Valuation Surveyor, you’ll be responsible for assessing large volumes of valuations, and providing property related advice. You will be expected to use your expertise in property valuation to take evidence-based decisions.
As well as having the relevant knowledge and experience, you would be expected to develop the necessary skills in the use of digital tools and the capturing of data to employ the latest valuation techniques.
The role holder will work alongside mass appraisal surveyors and analysts supporting data improvement, valuation review (both on mass and individually) and identifying properties and areas for further investigation.
In addition to reviewing model assisted valuations you will be required to undertake more traditional valuer-led valuations.
Key Responsibilities
- Assessing large volumes of valuations produced using a model assisted valuation approach.
- Supporting the understanding of the valuation methods by clearly articulating value significant factors and communicating those to different audiences.
- Undertaking valuer-led valuations by identifying and valuing residential properties where appropriate.
- As part of a multi-skilled team, working with colleagues from different areas, including analytic, non-analytic, valuation and non-valuation backgrounds, exchanging ideas and insight and establishing a common understanding.
- Undertaking investigative work into the high value residential market and using these insights to improve our property data and valuation techniques.
- Occasional travel to other offices across England will be required, which may include overnight stays.
Person specification
Our ideal candidate will be able to assess large volumes of residential property valuations and produce valuer-led valuations to demanding deadlines and to our high-quality standards You will enjoy working as part of a team and providing support and valuation advice to other team members. Your role will include property inspections and travel, and your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest.
Essential Criteria
The essential criteria to be used for selecting for this vacancy are set out below, and applicants should be able to demonstrate their knowledge, skills, and experience in the specified areas:
- Possess an excellent knowledge of residential property valuation, including the key drivers of value and the ability to interpret local residential market trends.
- Strong analytical skills with the ability to interpret a range of evidence and data to arrive at sound decisions.
- Committed to continuous development of self and others, with full engagement in any training provided to ensure effective use of internal technologies and tools.
- Ability to give clear written and oral advice and to explain legal issues both internally to colleagues and to external customers and stakeholders.
- The willingness and ability to undertake site inspections of properties, and location visits, where necessary, representing the VOA professionally in dealings with the public.
- MRICS or IRRV Qualified Full MRICS, FRICS or IRRV (hons) Qualification or due to sit the APC in session one of 2026.
Licences
A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further
Qualifications
MRICS or IRRV Qualified Full MRICS, FRICS or IRRV (hons) Qualification or due to sit the APC in session one of 2026.
Memberships
MRICS or IRRV Qualified Full MRICS, FRICS or IRRV (hons) Qualification or due to sit the APC in session one of 2026.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Developing Self and Others
Technical skills
We'll assess you against these technical skills during the selection process:
- As part of the interview you will be asked technical questions to assess your technical skills.
Benefits
Alongside your salary of £48,886, Valuation Office Agency contributes £14,162 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We offer a range of flexible working options, a generous leave allowance that starts at 25 days (increasing by a day for every year of qualifying service up to a maximum of 30 days) and a Civil Service Pension with an average employer contribution of 28.97%. We also offer:
- Learning and development tailored to your role.
- An environment with flexible working options.
- Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
- Employee Assistance Programme offering comprehensive wellbeing support.
- To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet: VOA_benefits_booklet.pdf (publishing.service.gov.uk).
Closing date: 13 March 2026.