Job Role: Assistant Estate Manager (Ref 4457)
Location: Gravesend, Kent
Salary: £14,196 per annum plus benefits
Job Sector: Retirement - Independent Living
Hours: Monday to Friday 4pm-9pm (25 hours per week)
Asan Assistant Estate Manager you will contribute to our vision of beingthe leading residential property manager, asrecognised by others by:
- Providing an efficient, cost effective management service to our customers
- Achieving high standards of performance within a team of individuals to create a welcoming, friendly and courteous environment within the development
- Effectively and professionally manage the development while providing a safe, secure and well maintained environment to customers
TheAssistant Estate Manager reports to the Estate Manager.
Youwill currently be working within or have experience of a customer serviceenvironment and have a passion for providing an exceptional level of customerservice at all times, ideally in a face to face environment.
Warmand friendly communication comes naturally to you, and you are able to resolveissues and any complaints effectively to the customers complete satisfactionquickly and efficiently.
Youhave experience of challenging and/or emergency situations and alwaysremain calm and take the necessary actions with a high standard ofprofessionalism. Health and safety is of great importance to you, and youhave experience of performing daily checks and keeping accurate records toensure everything is kept on track.
Youare self-motivated and pro-active, you enjoy working independently but alsoenjoy having other supportive colleagues you can build relationships with atregular team meetings.
Youare IT savvy and are confident in using laptops / tablets and are fluent in thedifferent MS packages.
Yourideal role will be a varied one, where you're not stuck behind a desk all day;You enjoy working with people and helping to make a difference to enhance theirlifestyle on a day to day basis.
FirstPort is thelargest and most experienced residential property manager in the UK, employingmore than 3,000 colleagues dedicated to looking after peoples' home.
Great propertymanagement is about more than just bricks and mortar. We recognise and valuethe contribution our people make to our business and we are committed toensuring they are skilled and equipped to do the best job they can and thatthey have the opportunity to realise their full potential.
Our Values set outthe commitments we have ma