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Area Manager

Job Role:  Area Manager (7005 )

Location:  Covering a portfolio in the Cambridge Area - Chesterton, Huntingdon, Linton

Job Sector: Retirement

Hours: 35 per week, Monday to Friday

As area manager you will contribute to our vision of being the UK's favourite property manager, as recognised by others by:

  • Proving a high standards of performance within a team of individuals to create a welcoming, friendly and courteous environment for our residents.
  • Being passionate about delivering consistently high standards of customer service.
  • Ensuring the buildings are well maintained for the landlord as our customer; and that as a business we can demonstrate full compliance with our statutory obligations and our own systems.

The area manager reports to the regional manager and has a team of up to 30 direct reports.

About You

You are passionate about providing excellent customer service at all times and this will have been demonstrated through a proven track record. You may already work within the property sector, such experience and knowledge is desired but not essential.

As an experienced people manager, you will be an inspirational leader with who has lead teams to deliver operational excellence across a number of KPI's. You will be energetic and enthusiastic with a leading and coaching mentality.

An excellent and effective communicator with the ability to negotiate and influence with all customers and stakeholders which you demonstrate through your ability to connect with everyone you come into contact with. Your verbal and written skills will be of a high standard. 

You will be commercial thinking and resolution focused with the ability to be flexible and creative in approach. You will also be able to work across functions to reach the best solutions for all challenges.

Your ideal role will be a varied one, where you're not stuck behind a desk all day; You enjoy working with people, driving performance and ultimately delivering the highest level of service for our residents.

About Us

FirstPort is the UK's leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,300 Resident Management Companies.

Main Responsibilities

  • Set and lead by example, by championing the Company values, the Customer principles and the Code of Business Conduct.
  • Car

Area Manager

£35,000 - £44,999

Published on 14 Jan 2022

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