Property Manager

Recruiter
Location
Greater London
Salary
Competitive
Posted
22 Jan 2018
Closes
21 Feb 2018
Ref
900
Contact
Sara-Jane Winch
Job Function
Property Management
Job position
Associate
Contract Type
Permanent
Hours
Full Time

Property Manager

Central London

Are you a people person? Well so are we!!

We are looking to recruit a Property Manager to proactively and professionally manage a portfolio based in the Central London area, of residential homes and communities, consistently providing excellent customer service to maximise quality of life and peace of mind.

What you'll be doing:

Conduct surgery meetings with client and customers, encouraging open communication and responding directly to queries, concerns and feedback

Arrange and facilitate regular meetings with key stakeholders within your portfolio, guiding and positively influencing decisions and disputes

Proactively respond to the needs of client and customers, including providing relevant information to lessees

Ensuring internal databases etc. are regularly updated with key information

Review and approve, with the assistance of Client Accounts, service charge audited accounts

Manage and authorise all expenditure throughout the year, maintaining cash flow to prevent critical funding issues and ensuring value for money for customers and clients

Ensure estimates of service charges are prepared, reviewed and submitted for billing in line with company expectations including any customer consultation

Liaise with the credit control function to ensure effective debt management of the portfolio, inclusive of initial collection of routine service charge arrears

Ensure that all property is managed in accordance with key Health and Safety legislation including but not limited to Fire Safety, Asbestos and Legionella / water hygiene control regulations

Act as the 'Responsible' Person for on-site Fire Safety regulation purposes

Conduct comprehensive site inspections of your portfolio at predefined frequencies and ensure inspection reports are submitted within Company guidelines

Complete all Fire, Health and Safety risk assessment/site inspection follow up actions within the defined timescales

Where necessary undertake Health and Safety risk assessments

Take ownership of any Enforcement action and respond accordingly without delay to the relevant authorities

Ensure Electrical Safety 5 year Periodic Inspections and Portable Appliance Tests are completed when necessary

Identify issues and possible solutions to matters that arise

Ensure timely delivery of major works

Manage contracts with affiliated external Contractors and oversee their performance and scope of work, ensuring it is in line with Health and Safety at Work Regulations, whilst ensuring they meet the needs and expectations of our customers

Deliver professional and effective management commencement of new schemes into the Company's management

Actively seek and deliver new management instructions

Ensure portfolio KPI's are achieved throughout the year in line with Four Pillars

Support internal functions with queries relating to your portfolio

What you'll be responsible for:

Budget / Financial Responsibility

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