Area Manager FPS 1837 AM

Recruiter
Location
Glasgow
Salary
£30k - 32k per year + Benefits
Posted
10 Jul 2017
Closes
09 Aug 2017
Ref
244
Contact
Daria Dysarz
Job Function
Property Developer
Job position
Manager
Contract Type
Permanent
Hours
Full Time

Job Title: Area Manager FPS 1837 AM

Reference: FPS 1837 AM

Salary: £30,000 - £32,000 + Benefits

Working hours: Monday - Friday: 9.00am - 5.00pm (35 hours per week)

Location:Field based - central Scotland including Glasgow, Edinburgh and borders

Closing Date: Monday 24th July 2017

Interview Date: Thursday 27th July 2017

Role overview:
We are looking for a new Area Manager to join our Team in Scotland on a full time, permanent basis. This is a field based role and you will be covering central Scotland including Glasgow, Edinburgh and borders.

This role forms part of a dynamic, inventive and fast-paced team with a clear opportunity to provide an efficient, cost effective management service to our customers and achieve high standards of performance within a team of individuals to create a welcoming, friendly and courteous environment for our residents.

Who you'll report to:  Regional Manager

What skills we're looking for: 
Essential: An education to 'A' level/NVQ level 3/4 standard. A full driving licence with no more than 6 points is required.

Desirable: A professional qualification such as IOH, IRPM, or RICS

Essential: Worked in a customer service environment with a minimum of 3 years previous experience in a management position, ideally gained in a housing/property related business including handling complaints and circumstances of conflict.

Desirable: Able to work with limited supervision with homeworking or multi-site experience; experience working with the elderly and within residential property management together with presentation / public speaking skills. 

Knowledge
Essential: Efficient in maintaining administration and finance records electronically, preparing Budget/accounts, Ability to motivate and develop a team dealing with problems and challenges effectively along the way. Has the ability to effectively chair meetings and deliver complex updates and financial information to different audiences.

Desirable: Has knowledge of Health and Safety regulations and legislation relevant to property management

Technical skills
Essential: IT literate with thorough understanding of IT and how effective IT systems and solutions can support business efficiency.

Personal Qualities

Have a passion for providing an exceptional level of customer service at all times. Flexible and resilient, able to work under pressure to achieve measurable outcomes. Be an excellent and effective communicator, both verbally and in writing, maintaining and striving for high standards of professionalism. Energetic and enthusiastic with a leading and coaching mentality Resolution focused with the ability to be flexible and creative in your approach. Able to negotiate and influence at all levels. Be able to remain calm in challenging or conflicting situations whilst focusing on achieving positive outcomes. A focus on proactively resolving issues and complaints effectively, efficiently and in a timely manner.

What we'll offer you:

Basic Salary £30,000 - £32,00