Area Manager FPS 1837 AM
Job Title: Area Manager FPS 1837 AM
Reference: FPS 1837 AM
Salary: £30,000 - £32,000 + Benefits
Working hours: Monday - Friday: 9.00am - 5.00pm (35 hours per week)
Location:Field based - central Scotland including Glasgow, Edinburgh and borders
Closing Date: Monday 24th July 2017
Interview Date: Thursday 27th July 2017
We are looking for a new Area Manager to join our Team in Scotland on a full time, permanent basis. This is a field based role and you will be covering central Scotland including Glasgow, Edinburgh and borders.
This role forms part of a dynamic, inventive and fast-paced team with a clear opportunity to provide an efficient, cost effective management service to our customers and achieve high standards of performance within a team of individuals to create a welcoming, friendly and courteous environment for our residents.
Who you'll report to: Regional Manager
What skills we're looking for:
Essential: An education to 'A' level/NVQ level 3/4 standard. A full driving licence with no more than 6 points is required.
Desirable: A professional qualification such as IOH, IRPM, or RICS
Essential: Worked in a customer service environment with a minimum of 3 years previous experience in a management position, ideally gained in a housing/property related business including handling complaints and circumstances of conflict.
Desirable: Able to work with limited supervision with homeworking or multi-site experience; experience working with the elderly and within residential property management together with presentation / public speaking skills.
Essential: Efficient in maintaining administration and finance records electronically, preparing Budget/accounts, Ability to motivate and develop a team dealing with problems and challenges effectively along the way. Has the ability to effectively chair meetings and deliver complex updates and financial information to different audiences.
Desirable: Has knowledge of Health and Safety regulations and legislation relevant to property management
Essential: IT literate with thorough understanding of IT and how effective IT systems and solutions can support business efficiency.
Personal QualitiesHave a passion for providing an exceptional level of customer service at all times. Flexible and resilient, able to work under pressure to achieve measurable outcomes. Be an excellent and effective communicator, both verbally and in writing, maintaining and striving for high standards of professionalism. Energetic and enthusiastic with a leading and coaching mentality Resolution focused with the ability to be flexible and creative in your approach. Able to negotiate and influence at all levels. Be able to remain calm in challenging or conflicting situations whilst focusing on achieving positive outcomes. A focus on proactively resolving issues and complaints effectively, efficiently and in a timely manner.
What we'll offer you:Basic Salary £30,000 - £32,00