Development Manager

£35k per year
06 Jul 2017
05 Aug 2017
Joe Dawe
Job Function
Property Management
Job position
Contract Type
Full Time

Job Title: Development Manager

Company: First Port


Location: Redhill Surrey


Working Hours: Monday to Friday 9am-5pm


Salary: £35,000


Main responsibilities:


Delivering effective service levels, and acting as the Peverel OM representative towards Lessees and Developer clients as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained. To include building and maintaining working relationships with the committee of any Residents Association / RMC, RTM Co and attending their meetings as appropriate


Effective supervision of all Concierge and ancillary staff including recruitment, training, control of rotas (within statutory working limits) monitoring of ongoing performance (including an annual review), administration of leave / pay / benefits, and disciplinary and grievance - including night and weekend attendance on a regular basis for contact and audit of staff on unsocial shift patterns


Direct liaison and communication (ensuring high levels of customer service) with residents, identifying areas of concern, issuing correspondence (on behalf of First Port) and resolving day to day management and maintenance matters


Ensuring all Health & Safety obligations and Duty of Care are met effectively, and that all routine checks are in place and carried out (to include regular auditing)


The monitoring and supervision of any authorised contractors instructed to carry out works on and around the Development, authorisation of payment, and conflict resolution. (Including authorisation of instructions and invoices as appropriate within limits laid down)


Provision of effective response to emergency queries out of normal office hours to include attending site if appropriate


The regular inspection and audit of all areas of the development, keeping detailed and accurate records of such. To include prompt rectification of cleaning and maintenance issues arising, or escalation of serious areas of concern and large works to the Property Manager 


Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts and bi-monthly budget reviews


To carry out other items as instructed and directed by the Property Manager, or as may be required


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