Area Facilities Manager

London and the South East
Competitive salary and benefits
02 Jun 2017
29 Jun 2017
Job Function
Facilities Manager
Contract Type
Full Time

Area Facilities Manager

Purpose of the job

The post holder will manage a multi-disciplinary team incorporating estates and FM expertise to provide a holistic management of the Mid/ East or West Kent property portfolio.

The post holder will take responsibility for decision making and the associated delivery work streams in relation to the estates management of assets in their area.

He/she will be responsible for the day to day management of the estate and developing effective working relationships with our Total Facilities Management Partners (and their suppliers where appropriate), reviewing and managing supplier performance and standards, ensuring technical compliance and data integrity, ensuring accurate billing/payment of invoices/deductions, measuring and evidencing efficiencies and value delivered by the contracts (benchmarking where required) and also facilitating collaboration, continuous improvement and innovation in the service.

Is this your next career move?

Show leadership and strong management to oversee the effective management of a multidisciplinary team ensuring that all property assets are dealt with in the context of the statutory and fiduciary duties of a local authority.

Be accountable for and develop delivery strategies to ensure that the portfolio meets its KPI’s and commercial/performance targets with the resources that are available to meet the Council requirements.

Lead on the provision of effective supply chain and contract management – that supports working in a two way partnership and collaborative manner, in order to align business outcomes, foster innovation, manage risk and identify Unique Selling Points for the total Property offer.

Deliver the distinct but aligned disciplines of category management (strategic process whereby supply capability is fully aligned to business goals and customer requirements), contract management (supplier performance, KPIS, variations) and supplier management (cost reduction initiatives, added value and continuous improvement) in relation to the TFM contracts.

Ensure delivery of TFM supplier services to time, cost and quality in line with contracts - including effective measurement, reporting and management of supplier performance (including KPIs). This includes taking ownership for ensuring technical compliance through audit (working with the Building Maintenance Managers), checks and verification. Make sure Property is getting cost certainty where possible, what it pays for from TFM suppliers and that there is no duplication of tasks in-house. This include close monitoring of variable spend and costs associated with legacy/inherent issues and also managing change control to scope and fees.

Work with TFM suppliers to ensure that they provide maximum input, value quality and support into the Property team’s active portfolio approach, Asset Management Plan targets and other business objectives – including for example energy/utilities savings measures, data capture, Corporate Landlord transfers and service charge re-charging to tenants.

Support in the development of the sales strategy for TFM contracts in order to maximise income generation and deliver customer satisfactions with these products.

Does this describe your professional achievements?

  • The following personal specification outlines what we are looking for in an applicant. Applicants should describe in their application how they meet these criteria.
  • Applicants who have a disability and who meet the criteria will be shortlisted.


  • Educated to degree level in a building related field or equivalent, or suitable building industry qualification commensurate with the post or significant industrial experience in a relevant field


  • Proven track record of contract management and/or supply chain management and estate management
  • Proven track record in managing supplier performance
  • Experience of managing technical staff


  • Excellent interpersonal and communication skills (both written and oral) and relationship building ability
  • Commercial acumen and entrepreneurial/innovative approach
  • Negotiating skills
  • Strong leadership skills
  • Budget management


  • Key construction and facilities management contract types and the management approaches required for each
  • Supply chain business models
  • Procurement regulations


This is us

Gen² are trusted public sector property experts. We’re transforming the management of public buildings and spaces for current and future generations through our inside knowledge of the sector.

And we’re growing. Having successfully secured a five year agreement with Kent County Council’s infrastructure division and securing new clients, Gen² is looking to expand its talented team of property professionals. 

We manage 1,800 properties with a combined value of £1.87bn and have delivered £535 million of capital projects over the last three years.  Our team of experts enable and facilitates the delivery of a diverse range of services for the public sector across London and the South East.

We are driving innovative new changes to support the need to deliver services differently. We are keen to work with an exceptional individual who has the energy, drive and ambition to help us do things differently.

Someone who shares our commitment to improving public services and who is able bring skill and commercial awareness to ensure we deliver value for money and maximise clients’ assets.

Our vision is to be the trusted property services advisor of choice to public sector clients in London and the South East. We understand our client’s needs and objectives and our work supports the delivery of social and financial value. We do this by delivering excellent standards of service, in a commercially aware but ethical manner.

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